Child Support is money required by law to be paid by one parent to another to help cover the costs of raising their children. The Jackson County Job & Family Services Child Support Division works to ensure that support is paid and received by:
• Establishing and enforcing child support orders
• Establishing paternity (and administering paternity tests)
• Modifying child support orders
• Enforcing spousal support
• Providing other customer services
The goal of the local child support system is to ensure that all children receive financial support from both their parents. A court or administrative order determines the legal requirement to pay monthly child support and the amount of payment. Cases involving children born out-of-wedlock or to parents married but separated are handled through Juvenile Court. Divorce cases are handled through the Court of Common Pleas.
The Child Support Division of the Ohio Department of Job and Family Services collects and disburses child support checks.
For information on how to make a child support payment, please click here.
The first step to establishing child support is completing an application. However, clients who receive cash assistance through the Jackson County Job & Family Services do not need to apply. You may obtain a Child Support application online or by calling the Child Support Enforcement Agency (CSEA) at (740) 286-4181, or by coming into the agency. To help prevent delays, please fill in all sections that apply then sign and date the signature lines.
The child support process is initiated in the following ways:
The CSEA receives a referral from the Department of Job and Family Services when a client receives cash assistance.
In these instances a court may order the CSEA to conduct genetic testing to determine paternity, establish a child support order or collect payments ordered by the court.
Foster Care Cases
The CSEA receives referrals and support orders as a result of a child being placed in a foster care home.
Child support orders are established in one of two ways:
Administrative: The CSEA hearing officer conducts a hearing at the CSEA office. Both parents must be present.
For this hearing you must provide the most recent three years' tax information, six to eight current pay stubs, health insurance costs, written statement signed by provider of service of child care costs, proof of mandatory expenses related to job performance (tools, uniforms, union dues, etc.), and documentation of other biological children in the household. Custody and visitation issues cannot be addressed or determined by the CSEA—only by a court.
Court: If child support is not established through the administrative process, a court date will be set to determine support.
To help ensure successful administration and enforcement of child support cases, the Child Support Enforcement Administration (CSEA) asks obligors (persons paying child support) in addition to making timely child support payments, to do the following:
• Inform the Child Support Enforcement Administration (CSEA) of any changes in address, phone number, employment status, etc. for the obligor or obligee (person receiving support)
• Pay child support through the CSEA—not directly to the obligee. Direct payments to the obligee are considered a gift and cannot be credited by the CSEA toward the obligor's obligation.
• Inform the CSEA of any of the following reasons why an order should terminate, including but not limited to: emancipation of the child, death of any party, permanent disability of the obligor, change of legal custody, or child receiving Social Security benefits or veterans benefits due to the obligor's disability.
• Enroll the supported child in a health insurance plan if ordered by the court to provide medical coverage. Also, the obligor must provide insurance information to the CSEA.
Report to the CSEA any problems or issues that arise in the support case.
Payments can be made by mail, through checking/savings account debit, bank withholding notice or by credit card.
PAYMENTS BY MAIL:
Your payment can be in the form of a personal check, money order, or cashier's check. Make checks payable to Ohio CSPC and mail via standard U.S. mail to:
PO Box 182372
Columbus, OH 43218-2372
To ensure prompt and accurate posting to your child support case, please be sure to include the following information with your payment:
• your name
• your Social Security Number (optional)
• SETS Case Number (10-digit number that begins
with a 7)
• Court Order number
• Amount that should be applied to each case (if you have more than one case)
PAYMENTS BY CHECKING/SAVINGS ACCOUNT DEBIT/BANK WITHHOLDING NOTICE
Payments by checking/savings account debit can be made at www.ExpertPay.com. Aside from a one-time $2.50 registration fee, there is no charge for payments sent to Ohio CSPC. However, you may pay a nominal fee for payments remitted to other states. Please allow seven (7) days for the payment to be received by Ohio CSPC. The Expert Pay website has additional details about fees and general use of the site.
Payments using your credit card can be made at www.e-ChildsPay.com. Currently, e-ChildsPay.com only accepts MasterCard, Visa and Discover. NOTE: The processor charges a fee of $11.75 for all payments made on this site. Please allow seven (7) business days for the payment to be received by Ohio CSPC. The e-ChildsPay website has complete details about fees and the general use of the site.
BANK WITHHOLDING NOTICE
If you usually pay your child support from a checking/savings account, you can request that the CSEA send a Bank Withholding Notice to your bank to have the child support payments automatically withheld on a monthly basis. You will need to provide the name of the bank, the address of the bank, the account number and the bank routing number to the CSEA. You can make arrangements with your bank as to the time of the month when the payments should be deducted to insure that you have sufficient funds in your account.
NOTE: If you elect to make your payment electronically and do not have access to a computer at home, you can also use a computer in the lobby at Job & Family Services, or use a computer in the Resource Room also at Job & Family Services.
IF YOU DO NOT KNOW YOUR CASE NUMBER and order number or the amount you owe, please talk to a case manager prior to proceeding with alternate payment process. Phone 740.286.4181 or in person at Job & Family Services.